Service Associate
Engage customers, promote products, and enjoy competitive hourly pay. Flexible schedule, great benefits, training provided. Ideal for retail and wine enthusiasts.
If you are interested in joining the retail world while working with wine, beer, and spirits, the Service Associate position at Total Wine & More could be an excellent fit. This part-time, in-store role offers hourly pay between $14.58 and $20.41, depending on your experience. You’ll receive on-the-job training, benefits, and a schedule that’s flexible enough to fit your life’s needs.
What You’ll Do Each Day
Your main responsibility will be to deliver top-notch customer service. You’ll welcome guests, answer questions, and make recommendations. Merchandising items and working the register are often included in tasks, helping ensure the store runs smoothly and customers are happy. As you get familiar with products, you’ll complete training sessions on wine, spirits, and beer so you provide informed guidance. You’ll also follow safety, cleanliness, and alcohol regulations daily to ensure a compliant, safe store environment.
Pros of Working as a Service Associate
One of the most appealing aspects is the company’s dedication to supporting your growth with training and product knowledge-building. Additionally, team members benefit from paid time off, robust health insurance, a 401k plan, and employee discounts. The Total Rewards program is designed to promote well-being at every stage of your career.
Cons to Consider
This retail role demands you spend much of the shift on your feet, lift up to 50 lbs, and work evenings or weekends, which may not suit everyone’s preferences. Additionally, applicants must be at least 21 years old, which could rule out some candidates.
Verdict: Is This Service Associate Job Right For You?
If you enjoy helping people, want flexible hours, and don’t mind an active, team-based environment, Total Wine & More’s Service Associate position provides competitive pay and real perks. For retail or beverage enthusiasts—especially those craving development and engaging with customers—this opportunity comes highly recommended.
