Travel Counselor After Hours
Support clients with business travel bookings, excel with flexible shifts, and enjoy an inclusive culture with extensive learning opportunities and career growth.
If you’re considering a career as a Travel Counselor After Hours, this role presents a permanent opportunity with a competitive salary. Candidates join a collaborative remote team, supporting corporate clients with their travel needs. The environment is inclusive, with a strong emphasis on personal growth and career advancement.
Day-to-Day Responsibilities
On a typical day, you’ll advise corporate clients, research travel options, and handle bookings for air, road, rail, and accommodation. The role uses systems like Sabre, Apollo, Galileo, and Amadeus, making prior GDS experience highly valuable. Attention to detail and client focus are essential as you’ll ensure compliance with policies. There’s also an element of teamwork, mentoring, and delivering exceptional customer service.
Pros of the Role
One of the biggest advantages is the flexibility—with shifts outside traditional hours and opportunities to work from home. The company offers competitive and customisable benefits from day one, with regular travel discounts available. Additionally, employees have access to over 20,000 courses to boost their professional development and plenty of potential for internal mobility.
Cons to Consider
Like many customer service positions, this role may involve unsociable shifts, including evenings, weekends, and public holidays. Adapting to various technology platforms and maintaining regulatory compliance can be challenging for those unfamiliar with travel industry software. The fast-changing environment and high expectations demand consistent attention and adaptability.
Verdict
This Travel Counselor After Hours role stands out for candidates who value flexible hours, skill development, and a supportive work culture. While shift patterns require dedication, the prospects for career growth and inclusive policies make this a very attractive choice for anyone looking to advance in the business travel sector.
