Specialist – Mobility Governance and Performance
Lead mobility governance, manage vendor relations, and support continuous improvement in Air Canada’s dynamic, inclusive environment. 6+ years’ experience required. Strong analytical and policy skills needed.
The Specialist – Mobility Governance and Performance position with Air Canada presents an excellent opportunity for professionals seeking a high-impact IT governance role. This position is ideal for candidates with significant experience in enterprise mobility and vendor management.
While the exact salary isn’t disclosed here, Air Canada is recognized for competitive compensation packages and a commitment to creating a rewarding employee experience. The role is a full-time position with clear expectations around reliability and eligibility requirements, especially regarding work authorization.
Candidates must bring a university degree or technical certification in IT, along with six to ten years of related experience. Being bilingual is a plus as Air Canada values diversity and inclusivity within their workforce.
Responsibilities and Day-to-Day Work
The Specialist will ensure that Air Canada’s enterprise mobility services are optimized and compliant across governance, performance, and vendor management areas. This involves maintaining established frameworks and monitoring mobile device policies.
Daily, the duties span conducting compliance audits, supporting both internal and external reviews, and guiding the company through change governance for new tech rollouts. A significant portion of the job consists of monitoring performance indicators and leading service performance improvements.
Procurement, contract negotiation, and managing vendor relationships form a core part of the responsibilities. Financial oversight entails validating invoices, analyzing billing, and providing budget forecasts. The Specialist is also tasked with monitoring inventory and ensuring service requests are processed efficiently and in compliance with standardized procedures.
The position requires effective cross-functional collaboration, including close work with device management, security, HR, finance, and operational teams. Strong communication and analytical abilities are essential as the role often serves as the central policy authority within the organization.
Pros of the Role
Air Canada’s commitment to diversity and inclusion provides a supportive and rewarding environment for all employees. The role allows professionals to contribute directly to the operational effectiveness of a major airline, offering tangible impact and visibility.
Moreover, collaboration with a variety of internal and external stakeholders ensures continual professional growth. The complexity of assignments, from policy development to high-level vendor negotiation, makes this position ideal for those who enjoy dynamic, multi-faceted work.
Cons to Consider
While the opportunity is rewarding, the combination of responsibilities can be demanding. The need for accuracy in compliance, budgeting, and service continuity often means working under pressure to meet business-critical timelines.
The requirement to navigate complex operational environments and manage vendor expectations can occasionally add stress, particularly during high-demand periods or changes in technology platforms.
Verdict
The Specialist – Mobility Governance and Performance role at Air Canada is well-suited for experienced professionals with strong governance and stakeholder management skills. It offers a fast-moving, detail-oriented environment—and significant room for career development within a respected employer.
Specialist – Mobility Governance and Performance
Lead mobility governance, manage vendor relations, and support continuous improvement in Air Canada’s dynamic, inclusive environment. 6+ years’ experience required. Strong analytical and policy skills needed.
